Why do you quote projects individually?+
An assessment of one workflow and a migration across multiple sites carry different responsibilities. We quote after understanding the systems, deliverables, access, and acceptance criteria so the price describes actual work.
Is the first conversation a paid engagement?+
The initial conversation establishes the problem, fit, and a useful next step. Substantive discovery, diagnosis, or recommendations are scoped as paid work, with the fee agreed before that work begins.
Can we buy advice without implementation?+
Yes. A review or assessment has its own deliverable and flat fee. You can use the findings with your team or another provider; implementation is a separate choice.
How is additional work handled?+
We identify the change, explain its effect on the price and schedule, and agree on it before extending the work. A new requirement should not become an unexplained invoice.
What is included in ongoing support?+
The plan identifies covered systems, maintenance or advisory work, included time or deliverables, support channels, availability, and response expectations. Fees and terms are agreed for your business.