Property management
Keep the next action visible.
Bring tenant requests, maintenance coordination, and lease reminders into a process your team can follow. Automate routine preparation while staff own exceptions and consequential decisions.
The work
A request should arrive with context.
A message can need a simple answer, a vendor visit, or immediate human attention. We design the routing around the property team’s procedures and confirm which actions the software account permits.
Request triage
Collect the property, unit, issue, and contact details required by your process. Prepare a category and route it for review, using your emergency instructions for urgent language.
Maintenance coordination
Create or update approved work orders, gather missing details, and surface stalled handoffs. Confirm completion through the team’s process rather than treating a sent message as resolved work.
Lease & owner administration
Track assigned renewal dates, prepare approved reminders, and assemble source-linked owner reporting. Keep lease decisions, screening, and payment actions with authorized staff.
Define the finish line
Working means
we can show it.
The acceptance plan is part of the scope. We agree on the checks that matter to your project before implementation begins.
Routine and urgent test requests follow the property team’s approved routing rules.
Duplicate requests and failed work-order updates are visible to staff.
The workflow preserves a source reference and does not make independent lease, screening, or payment decisions.
Scope & investment
A clear scope. A useful result.
We start with the outcome and the boundaries of the work. Your proposal separates the professional work, any third-party costs, and the support needed after handover.
Quoted to your scope
The fee and payment milestones are agreed before work begins. Changes to the scope are discussed and priced separately.
Our approach to pricingA written scope sets out
- Request categories, portfolio systems, and permitted actions
- Emergency routing instructions supplied by the property team
- Staff approval and status reporting
What shapes the quote
- Account access and integration limits
- Portfolio data quality and message volume
- Number of routing paths and escalation owners
Ongoing support is scoped to your business: covered systems, planned work, availability, and response expectations are agreed in writing.
Before we begin
A few useful answers.
Can this connect to our property software?
We check the exact product and account permissions before promising a connection. Available API access and write permissions determine what can be automated.
How are urgent maintenance messages handled?
The property team supplies its emergency instructions and escalation contacts. Urgent or uncertain messages are routed through that path and tested during acceptance; an AI reply does not establish that an emergency is resolved.
Can it make tenant or leasing decisions?
The scope keeps screening, lease decisions, and other consequential actions with authorized staff. Automation can organize information and prepare a task for review.
How is the project priced?
We quote the defined workflow after reviewing the systems, access, inputs, and acceptance criteria. Implementation and ongoing support have explicit scope; third-party usage, licensing, or hardware costs are identified separately.
Tell us what needs to work.
Share the situation, the systems involved, and what a useful result would look like. We will help define the next step.
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